A small UK team that still picks up the phone.
[Founder name] started West Coast Services in 2024 after years working inside UK energy suppliers, watching business owners get quietly rolled onto punitive out-of-contract rates without notice.
The business began with one simple promise: check bills thoroughly, show every penny of supplier commission in writing before anyone signs, and never let a customer roll over by surprise.
As clients saved thousands on electricity, gas and water, they kept asking who could rebuild their outdated 2016 website or manage their social media. Rather than passing clients to unaccountable agencies, we built an in-house digital team with the exact same plain-spoken, honest standards.
Three rules we don't bend.
Say what it costs.
Our commission on energy and our fees for marketing are written down before you agree to anything. No mystery charges.
No pressure on the phone.
No "this price ends at 5pm today". If a quote is genuinely good, it will still make sense after you've slept on it.
Report the bad months too.
If an ad campaign underperforms or a supplier dispute drags out, you'll hear it from us first — along with our plan to resolve it.
The people you'll speak to
Real names, real UK specialists. You deal with the same named person every time you call.
James Campbell
Founder & Energy Lead
Sarah Jenkins
Senior Utilities Specialist
David Miller
Lead Web Developer
Maya Patel
Digital Media Strategist
* West Coast Services operates under strict compliance with Ofgem TPI guidelines and UK data protection law.