Business water switching and billing audits across the UK.
Since deregulation in England and Scotland, businesses can choose their water retailer. We audit your wastewater and clean water bills for overcharges and negotiate cheaper retail tariffs.
Where your utility bill money actually goes
Many energy brokers add silent 2p to 4p per kWh markups onto your rates. At West Coast Services, our commission is declared in pounds and pence before you sign any contract, keeping your unit rates tied directly to true wholesale supplier costs.
What our business water service delivers:
Retailer comparison
Compare tariffs across licensed UK water retailers to secure competitive retail margins.
Surface water drainage audit
Check whether you are paying for surface water or highway drainage that drains to private soakaways.
Return-to-sewer allowance
Apply for discounts if a large percentage of clean water is used in products or evaporated (e.g. brewing, catering).
Consolidated billing
Combine multi-site meters across regions into one simple monthly water invoice.
Historic billing refunds
Claim back overcharges from incorrect rateable values or wrong meter sizes going back up to six years.
Smart water monitoring
Data logging to pinpoint concealed leaks and continuous flow before you receive a surprise bill.
Our 4-step business water review
Send a water invoice
We examine wholesale charges, retail margins, drainage allowances and meter reference numbers.
Billing analysis & leak check
We calculate expected usage against your floor area and sector benchmarks.
Retailer tender
We tender your supply to competitive retailers who offer better service and discounts.
Switch & claim refunds
We handle the retailer transfer and pursue any historic refund credits directly.
Commercial Water Charges Explained
Swipe table sideways →| Charge Component | What It Covers | How We Optimise It |
|---|---|---|
| Wholesale Water | Volume of clean water used (per m³) | Smart metering & leak management |
| Wastewater / Sewerage | Used water returned to sewer network | Return-to-sewer allowance claims |
| Surface Water Drainage | Rainwater runoff based on site surface area | Verify site drainage maps with wholesaler |
* Wholesale water pipes remain maintained by your regional wholesaler (e.g. Thames Water, Severn Trent).
Who we do this for
Tailored commercial utility contracts suited to these UK business sectors:
What we'll need from you
Send what you have; we verify everything with your supplier:
- ✓Latest water bill showing SPID (Supply Point ID)
- ✓Property floor area / drainage details (if disputing surface drainage)
- ✓Signed Letter of Authority
- ✓Recent meter read
Things people ask about business water
Other commercial utility services
Business electricity
Fixed, flexible and renewable contracts for single sites and multi-site estates.
Business gas
Fixed-price business gas and dual-fuel deals for kitchens, heating and production.
Waste management
General, recycling, food and glass collections — set up for the new recycling rules.
Want to reinvest your utility savings into digital marketing?
Many clients use what they save on business energy to fund their website rebuild, local SEO, or targeted ads.